{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Success Trainees (Brazil)- 2026","description":"

Company Overview:
Recruit CRM is one of the very few fully bootstrapped remote SaaS companies that has scaled to over $11 million in Annual Recurring Revenue. As a bootstrapped company, we have been profitable every year of our existence.

We are currently growing at over 40% YoY with a 30% annual profit margin, which allows us to invest long term in our technology & people. We power over 2,000 Executive Search and Recruitment firms across 100+ countries. We have corporate entities across the US, Ireland, India and Dubai. We are ranked #1 in our category by Gartner and boast a stellar 4.9/5 rating on Capterra & G2. Discover more about us at www.recruitcrm.io.

Why Join Us?

- Fully remote (You can work from anywhere)
- Sponsored Learning and Development Program
- Annual company-wide International retreats in 5-star resorts/hotels.
- Opportunity to work with our clients who are all business owners across the Americas
- Additional Revenue linked annual Retention Bonus of 20% - 100% of Fixed Salary given to the top performing 50% of employees every December.
- Performance is rewarded - The top 1/3rd of team members have averaged an annual salary hike of over 30% each of the last 5 years.

If you're looking for a high-impact role where you can grow quickly, build meaningful client relationships, and solve real-world challenges, this is the place for you!

Current Opening:

We are looking for a competitive, innovative, and driven individual to join our Customer Success Team as a Customer Success — Associate upon successfully completing our traineeship program. In this role, you will work closely with cross-functional teams—including Customer Success, Product, and Engineering—to transform insights into impactful product features and solutions.

No. of positions - 05

Location: Remote

What You Will Do:

- Speak with Spanish & English-speaking Customers.
- Learn our platform Recruit CRM and understand the recruitment business.
- Handle client queries via chat, email and video calls to gain experience.
- Understand and convey customer needs to the team.
- Solve user challenges, providing solutions or workarounds.
- Uphold communication guidelines and procedures.
- Build and nurture client relationships.
- Continuously strive for exceptional service delivery.

Traineeship Details:

- Traineeship Program: 6 months; 8.5 hours per day, payment of R$ 3,000/month
- Full-Time Opportunity: Upon successful completion of the training program and based on performance, you may be offered a full-time position as Customer Success – Associate with a CTC of R$ 80,000 ( R$ 60,000 base salary +
  R$ 20,000 yearly performance pay).

Who Should Apply?

We invite applications exclusively from freshers who will be completing their graduation/post graduation in 2025 / 2026, irrespective of their specialization. If you are passionate about data-driven insights, eager to learn and adapt, and ready to take on challenges with a proactive and innovative mindset, you are the perfect fit for our team.

Selection Process (Online/Virtual):
Our process includes several rounds such as an assignment round and virtual interviews—all designed to assess your analytical thinking, communication skills, and problem-solving abilities.

Take the leap and launch your career with Recruit CRM—where your curiosity, commitment to excellence, and creative problem-solving skills are valued and nurtured.

For any queries reach out to - raksha@recruitcrm.io or divyag@recruitcrm.io .

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