{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Success Trainee Mexico - (2025/2026)","description":"

Company Overview:

Recruit CRM is one of the very few fully bootstrapped remote SaaS companies that has scaled to over $10 million in Annual Recurring Revenue. As a bootstrapped company, we have been profitable every year of our existence. We are currently growing at over 40% YoY with a 30% annual profit margin, which allows us to invest long term in our technology & people.
We power over 2,000 Executive Search and Recruitment firms across 100+ countries. We have corporate entities across the US, Ireland, India and Dubai. We are ranked #1 in our category by Gartner and boast a stellar 4.9/5 rating on Capterra & G2. Discover more about us at www.recruitcrm.io.

Why Join Us?

Fully remote (You can work from anywhere)
Sponsored Learning and Development Program
Annual company-wide International retreats in 5-star resorts/hotels.
Opportunity to work with our clients who are all business owners across the Americas
Additional Revenue linked annual Retention Bonus of 20% - 100% of Fixed Salary given to the top performing 50% of employees every December.
Performance is rewarded - The top 1/3rd of team members have averaged an annual salary hike of over 30% each of the last 5 years.

If you're looking for a high-impact role where you can grow quickly, build meaningful client relationships, and solve real-world challenges, this is the place for you!

Current Opening:

We are looking for a competitive, innovative, and driven individual to join our Customer Success Team as an Associate – Customer Success upon successfully completing our traineeship program. In this role, you will work closely with cross-functional teams—including Customer Success, Product, and Engineering—to transform insights into impactful product features and solutions.

No. of positions - 04

Location: Remote

What You Will Do:

● Speak with Spanish & English-speaking Customers.

● Handle client queries via text and video calls.

● Understand and convey customer needs to the team.

● Solve user challenges, providing solutions or workarounds.

● Uphold communication guidelines and procedures.

● Build and nurture client relationships.

● Continuously strive for exceptional service delivery.

Internship & Traineeship Details:

● Traineeship Program: (6 months): MX$ 10,000/month working 42.5 hours per week.

● Post-Training (Full-Time) Annual Salary: MX$ 240,000 (Base Salary) + MX$ 48,000(Performance Variable) working 42.5 hours per week.

Who Should Apply?

We invite applications exclusively from freshers who will be completing their graduation/post graduation in 2025/2026, irrespective of their specialization. If you are passionate about data-driven insights, eager to learn and adapt, and ready to take on challenges with a proactive and innovative mindset, you are the perfect fit for our team.

Selection Process: (All Virtual)

1. HR Round.

2. Assignment Round.

3. General Skill-Based Test.

4. Manager’s Interview

5. Functional Head Interview

6. Final Interview

For Queries: G Divya - divyag@recruitcrm.io

","datePosted":"2025-12-23T06:13:51.000000Z","hiringOrganization":{"@type":"Organization","name":"Recruit CRM","logo":"https://logo.clearbit.com/https://recruitcrm.io"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","streetAddress":"Remote"}},"validThrough":"2026-03-11","employmentType":"OTHER","baseSalary":{"@type":"MonetaryAmount","currency":"₹","value":{"@type":"QuantitativeValue","unitText":"YEAR","minValue":"120000","maxValue":"120000"}},"identifier":{"@type":"PropertyValue","name":"Recruit CRM","value":"17664704312450128059tpd"},"directApply":true}